Support
Answers for newcomers, landlords, and community partners.
Frequently asked questions
Is The Streets free for newcomers?
Yes. Core settlement tools — housing search, shelters, food banks, and government services — are free. Optional Plus upgrades add priority matching and more storage.
How do you verify housing listings?
We review landlord identity, listing details, and community reports. Verified badges appear only after checks pass.
Can landlords and employers join?
Yes. Landlords, employers, and training providers can create accounts to publish opportunities and message newcomers securely.
What languages does the platform support?
The website is available in English, French, Arabic, Punjabi, Chinese, and Spanish, with more languages planned.